--- title: PromptVoice Blog (5) description: (5) --- [![logo-white](https://www.promptvoice.com/hs-fs/hubfs/Email/Template%20Files/logo-white.png?width=190&height=56&name=logo-white.png "logo-white")](https://www.promptvoice.com/) ** ### Get Started Sign-up below for access to our system # PromptVoice Blog The PromptVoice team share their insights on optimising caller experience contact centres and telephony systems ![](https://www.promptvoice.com/hubfs/Website/Template%20Images/blog-hero-wave.png) [![](https://www.promptvoice.com/hubfs/iStock-1347717636.jpg) ](https://www.promptvoice.com/blog/theopportunityoftheyear) ## [Why is this the best time of year to launch your portal?](https://www.promptvoice.com/blog/theopportunityoftheyear) November and December are always far and away the busiest months for telephone audio requests as end users rally to make sure their IVRs and greeting messages are updated to inform callers of business hours through the festive period, and play seasonal music and messaging to queueing callers. [Read more](https://www.promptvoice.com/blog/theopportunityoftheyear) **The PromptVoice Team [![](https://www.promptvoice.com/hubfs/Self%20upgrade%20process-01.png) ](https://www.promptvoice.com/blog/majornewrelease) ## [Major new PromptVoice release transforms channel opportunities](https://www.promptvoice.com/blog/majornewrelease) Innovation and development are truly at the heart of what we do and the latest version release, being rolled out to resellers over the next few months, introduces a wealth of new tools and benefits that will enable all channel players to complete their portfolios and secure additional margin.  [Read more](https://www.promptvoice.com/blog/majornewrelease) **The PromptVoice Team [![](https://www.promptvoice.com/hubfs/Logo%20thumbnail%202-01.png) ](https://www.promptvoice.com/blog/bluuskycasestudy) ## [Case study: Bluu Sky Connections](https://www.promptvoice.com/blog/bluuskycasestudy) Bluu Sky Connections’ mission is to help businesses in Derby and Nottingham understand the complicated world of communications. As well as providing first class business telephony solutions, they were seeking a technology that could add the finishing touches to the way their systems sound. [Read more](https://www.promptvoice.com/blog/bluuskycasestudy) **The PromptVoice Team [![](https://www.promptvoice.com/hubfs/iStock-1166716628.jpg) ](https://www.promptvoice.com/blog/talking-technology-ltd-is-proud-to-announce-their-partnership-with-promptvoice-0-0) ## [What's different about streaming?](https://www.promptvoice.com/blog/talking-technology-ltd-is-proud-to-announce-their-partnership-with-promptvoice-0-0) Do you remember in the olden days when we bought CDs, tapes or even vinyl? The market for such audio storage has plummeted, with only music purists persisting on buying them under the perception that vinyl music (indiscernibly to most) sounds better. But how or why could the streaming audio revolution benefit telecoms resellers and their customers when it comes to the delivery of on-hold and in-queue marketing on telephone systems? [Read more](https://www.promptvoice.com/blog/talking-technology-ltd-is-proud-to-announce-their-partnership-with-promptvoice-0-0) **The PromptVoice Team [![Text-to-speech versus real voices?](https://www.promptvoice.com/hubfs/iStock-1154653785.jpg) ](https://www.promptvoice.com/blog/talking-technology-ltd-is-proud-to-announce-their-partnership-with-promptvoice-0) ## [Can you tell the difference between Text-to-Speech and real voices?](https://www.promptvoice.com/blog/talking-technology-ltd-is-proud-to-announce-their-partnership-with-promptvoice-0) The adoption of virtual assistants (Google Home, Amazon Alexa, Siri, Cortana) has been staggering over the last two years. Alongside the AI used to understand the questions asked of them, there has been a vast improvement in the Text to Speech (TTS) used to deliver the answers. TTS has moved from being ‘intelligible but robotic’ to sounding human. But is that good enough, or is there a higher level of humanness that your customers are looking for? [Read more](https://www.promptvoice.com/blog/talking-technology-ltd-is-proud-to-announce-their-partnership-with-promptvoice-0) **The PromptVoice Team ![](https://www.promptvoice.com/hubfs/Website/Template%20Images/blog-subscribe-wave.png) ### Never miss a post [PromptVoice](https://www.promptvoice.com/promptvoice) [PromptVoice Studio](https://studio.promptvoice.com/login.aspx) [PromptVoice for Contact Centres](https://www.promptvoice.com/contact-centres) [Voices & Languages](https://www.promptvoice.com/voices) [AI Voice](https://www.promptvoice.com/text-to-speech) - [Starter sets](https://www.promptvoice.com/blog/page/5#) [About Us](https://www.promptvoice.com/aboutus) [Careers](https://www.promptvoice.com/careers) - [Resellers](https://www.promptvoice.com/blog/page/5#) - [Referral scheme](https://www.promptvoice.com/blog/page/5#) [Blog](https://www.promptvoice.com/blog) [Contact Us](https://www.promptvoice.com/contact-promptvoice) [Blog](https://www.promptvoice.com/blog/page/5#) ** +44 (0) 1256 897610 [**](https://www.linkedin.com/company/11398143/) ### Send us a message © 2025 PromptVoice | [Website Terms and conditions, Privacy and Cookie Policy](https://www.promptvoice.com/hubfs/PromptVoice%20Website%20Terms%20%26%20Conditions%2c%20Privacy%20and%20Cookies%20Policy%20-%20v5%20April%202022.pdf) Winners of: Best Supplier Innovation | Comms National Awards 2023 Best Innovation | Comms Council UK Awards 2023 Best Channel Portal | Comms National Awards 2023