PromptVoice Blog

The PromptVoice team share their insights on optimising caller experience contact centres and telephony systems

Flex-Telecom Announces Partnership with PromptVoice

Flex-Telecom is proud to announce that it is working alongside PromptVoice, the leading telephony voice prompt company. Flex-Telecom has provided telecoms solutions to businesses in West Yorkshire since 2006. Their portfolio includes state of the art telephone systems, data services, lines and structured cabling.

The PromptVoice Team

PromptVoice Partners with Orbiss

PromptVoice, the leading telephony voice prompt company, is proud to announce that it is working alongside Orbiss.

The PromptVoice Team

PromptVoice Announces Partnership with Phoenix Link

PromptVoice, the leading telephony voice prompt company is proud to announce that it is working alongside Phoenix Link. Phoenix Link has provided professional cloud based telecom solutions to businesses in the South East since 2002. Their portfolio includes outstanding VoIP hosted cloud telephone systems, fast internet access and networking, audio and web conferencing and inbound numbers.

The PromptVoice Team

Telephony Platform Audio Branding: 5 Top Tips

B&G's “Ho ho ho, Green Giant”, Intel’s five-note bong, and 20th Century Fox’s opening music are all strong examples of successful audio branding – they’re instantly recognisable and clearly communicate the brand’s identity. For example, in the case of Intel, the values of reliability, innovation, and trust are conveyed within just three seconds – as per the composer’s remit. Here we look at what audio branding means for telephony platforms and how it can be best achieved .

The PromptVoice Team

How to Create the Best Telephony Experience for Your Customers

Giving your customers a positive telephony experience is essential for building brand loyalty, trust, and providing great customer service. But how should you go about designing a telephony system that'll leave your customers singing your praises? Here we outline the steps required to take your telephony system from zero to hero.

The PromptVoice Team

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