Designed technically and commercially to suit a channel route to market, the Hosted On-Hold platform takes the delivery of on-hold messaging and music to a revolutionary level. With a straightforward charging structure, music and messages from a library of over 2,000 generic scripts or unlimited bespoke recordings can be streamed on demand to telephone systems and contact centres.
Using an intuitive portal, Hosted On-Hold can be managed by resellers and/or end users, giving full control of on-hold messaging and providing targeted messaging opportunities, seasonal on-hold marketing options and the ability to manage special occasions, launches and to react to sudden changes or emergencies with ease.
If you're yet to discover what Hosted on Hold is all about, see the introductory video here >>
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