We’ve partnered with leading channel marketing specialists, GetCrisp, to create a discounted marketing support package that enables resellers to generate healthy recurring revenues from the sale of their in-queue and on-hold audio add-on, with very little effort.
The in-bound phone call remains a pillar of customer service. Despite all the benefits of omni-channel customer contact, people still want to talk to people. And when they call, in-queue and on-hold messaging delivers businesses new call handling tools, more upsell opportunities and caller experiences for end users.
Channel resellers are finding so many customers who want to offer on-hold messaging as part of their UC proposition, and we’re determined to make it easier for them to generate sales from these customers.
What do resellers get from the PromptVoice x GetCrisp partnership?
Within the package, GetCrisp will provide six, expertly crafted and intelligently scheduled marketing emails, plus six social posts per month to promote their in-queue and on-hold audio recording service. The entire campaign will be supported with bespoke, eye-catching on-brand graphics.
Research from the GetCrisp team shows that email marketing is great for lead generation, which is why we’re determined to help our channel partners tap into this underrated marketing channel. The team will also use intelligent scheduling so that campaigns from multiple resellers never overlap - guaranteeing every reseller the very best engagement and campaign success.
On top of all this, GetCrisp will provide monthly reports analysing campaign performance so resellers are able to quickly measure ROI and growth.
What are the benefits?
Resellers understand the value of marketing in brand awareness and lead generation, but often don’t have the time to follow it up, especially for add-on services. Our new partnership means the hard work is done for them at a reasonable price, by marketing professionals who specialise in the telecoms channel. Resellers will be able to hand over their marketing tasks to GetCrisp, and keep their own focus on their core proposition. Under this scheme, the reseller secures a cost-efficient method of ensuring revenue generated from their bolt-on services grows just as fast as that secured by their core telephony products.
An exciting partnership for the channel
GetCrisp director Richard Knight said: “It’s exciting to partner with PromptVoice. Theirs is an outstanding on-hold messaging service, which will help channel resellers increase recurring revenue and customer stickiness.”
Anthony Buxton, PromptVoice CEO, added: “We’re very confident in PromptVoice. Our user-friendly platform works with any phone system, and integrates easily with reseller billing platforms and websites. Ordering bespoke IVR prompts is quick and easy, and there’s a huge opportunity for resellers to realise extra margin.
We feel that we’re unrivalled when it comes to marketing resources and reseller support, and our partnership with GetCrisp is the latest example. It’s win-win - resellers get more monthly recurring revenue with very little effort and expenditure, while their customers benefit from the leading on-hold messaging services on the market. Get in touch with us, or GetCrisp, to get the ball rolling!”
Find out how you can benefit >>
Follow us on LinkedIn and Twitter for more updates on when further resources become available.
