Crexendo, one of PromptVoice's leading partners, proudly announced its NetSapiens platform won TMC’s Generative AI Expo Product of the Year Award. At the heart of this success story lies PromptVoice, the innovative technology that underlies Crexendo’s award-winning Voice AI Studio.
Crexendo’s NetSapiens platform, boasting well over 5 million users, continues to grow at more than twice the industry average. This remarkable achievement reflects Crexendo’s unwavering commitment to pushing boundaries and delivering advanced solutions that provide service providers with scalability, solution flexibility, and leading AI innovation.
The award-winning NetSapiens platform leverages PromptVoice’s AI-based service to enhance customer experience. This technological marvel, powered by PromptVoice, allows Crexendo’s 230+ global partners to deliver a differentiating and memorable service in an increasingly commoditised world.
AI-Driven Personalization - A Differentiator
One of the standout features of the NetSapiens platform is the PromptVoice capabilities, white-labelled by Crexendo as Voice AI Studio. Utilizing generative AI, this tool analyses in minutes a customer’s business and value propositions to create personalized Auto Attendant greetings, on-hold messaging, and contact centre queue messaging with various AI-generated voices and appropriate music. This level of personalization ensures that customers experience a highly tailored interaction every time they engage with a service provider.
Award-Winning Recognition
“Winning TMC’s Generative AI Expo Product of the Year Award is a powerful testament to our commitment to providing the best software and services in the industry. This award highlights our ability to stay on the leading edge of technology, particularly in AI content. This recognition underscores how AI is a major focus for us to help empower our partners to revolutionize customer engagement, streamline end-user operations, and supercharge productivity like never before” said Jeff Korn, CEO & Chairman of Crexendo. “Our platform’s success stems from the combination of world-class technology and a business model that allows our providers to scale without traditional per-seat fees—enabling us to grow our user base exponentially.”
Looking Forward
As Crexendo continues to lead the charge in AI-powered solutions, the role of PromptVoice will undoubtedly remain integral to its strategy. The collaboration between Crexendo and PromptVoice exemplifies how innovative technology can drive significant advancements in customer communication and service delivery.
In conclusion, this recognition is a testament to the groundbreaking work enabled by PromptVoice. Together, they are setting new standards in the industry, demonstrating the transformative power of AI in enhancing service delivery and customer engagement.
The future looks bright as Crexendo and PromptVoice continue to push the envelope, delivering unparalleled solutions that empower service providers to achieve new heights of success.
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