PromptVoice Blog

The PromptVoice team share their insights on optimising caller experience contact centres and telephony systems

Posts by The PromptVoice Team

PromptVoice Delivers Generative AI Award Win

Crexendo, one of PromptVoice's leading partners, proudly announced its NetSapiens platform won TMC’s Generative AI Expo Product of the Year Award. At the heart of this success story lies PromptVoice, the innovative technology that underlies Crexendo’s award-winning Voice AI Studio.

Crexendo’s NetSapiens platform, boasting well over 5 million users, continues to grow at more than twice the industry average. This remarkable achievement reflects Crexendo’s unwavering commitment to pushing boundaries and delivering advanced solutions that provide service providers with scalability, solution flexibility, and leading AI innovation.

The award-winning NetSapiens platform leverages PromptVoice’s AI-based service to enhance customer experience. This technological marvel, powered by PromptVoice, allows Crexendo’s 230+ global partners to deliver a differentiating and memorable service in an increasingly commoditised world.

The PromptVoice Team

The Importance of Integrations for UCaaS Platforms

Differentiating in an All-IP Market

The PromptVoice Team

The Evolution of AI Voices: Transforming On-Hold and Queue Experiences

Since 2023, we can all agree that AI has made remarkable strides, and we’ve particularly noticed it in the realm of voice synthesis. Gone are the days of robotic and monotonous automated messages - today, AI voices have evolved to sound remarkably human, opening up new opportunities to enhance customer experience. The advantages are clear – instant availability, cost-effectiveness, astoundingly human quality.

The PromptVoice Team

PromptVoice wins two prestigious innovation awards

PromptVoice, the world’s leading innovator in AI and human voicing solutions for telephony, is thrilled to announce its remarkable double win at both the prestigious 2023 Comms Council Awards and the 2023 Comms National Awards. PromptVoice secured the coveted titles of "Best Innovation" at the Comms Council Awards and "Best Supplier Innovation" at the Comms National Awards on the very same day.

The PromptVoice Team

PromptVoice announced as an 8x8 certified partner

PromptVoice, provider of bespoke professional audio recordings, is proud to have been selected by 8x8 as a certified partner for the launch of their new Technology Partner Ecosystem.

The PromptVoice Team

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